INFINITI Cares for Your Safety & Convenience Warranty FAQ – COVID-19 Situation

Due to the current COVID-19 circumstances, staying home and protecting yourself is our number one priority at INFINITI. In line with the latest government communications and guidelines regarding COVID-19 safety, we have advised all our dealers to take every necessary step to protect the health and safety of our customers and employees. As a result, we are extending our support to customers and will provide further vehicle care services for warranty issues arising during the lockdown period.

FAQs related to Manufacturer Warranty during lockdown due to the COVID-19 situation

How can the warranty concerns in my vehicle be attended to during and after the lockdown?

Post curfew lift-off, please visit your local dealer for warranty concerns and repairs.

During curfew, please call the nearest dealer and register the issue for repair. We will revert back to you and support after verifying that fault was apparent within the manufacturer warranty period.